Noon Reviews

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I have ordered an iPad on the Egyptian website on Tuesday evening to be delivered Thursday, the order was shipped per their email on Wednesday and out for delivery on Thursday I even got a message with the cute link to track the driver which is a complete joke given...
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ID
#2899387 Review #2899387 is a subjective opinion of poster.
Cons
  • Terrible delivery and useless customer service
Preferred solution
I dont think they can learn from a mistake they are not acknolwdging

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Customer feedback

Delivery delayed , original timing was two days back and till now didnt get it with very low profile responses from customer services on telephone
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ID
#2896422 Review #2896422 is a subjective opinion of poster.

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Money gone out of my account

You have taken money out of my bank l don't want to carry on with the contract anymore I got no notice that your company was go to do this.
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ID
#2895769 Review #2895769 is a subjective opinion of poster.
Loss
$176
Preferred solution
Full refund

Money due back to me

Not solve my problem the noon is good but saudi post is very bad service next time send the aramex because aramex is good
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ID
#2895563 Review #2895563 is a subjective opinion of poster.
Location
Dammam, Eastern Province
New Reviewer

Late delivery

Noon - Late delivery
Very wrost experience by noon delivery service. Since from morning 1000 hours i got msg i have delivery of my product . I am waiting since from morning to until now 1826 hours. I call to coustmer service but their answer is your product will be delivered by today no specific time but my question is at what time they will delivered me item i cant wait for whole day and leave my job , work and sit in the home to wait only for delivery of item. This is really stupid . This was my last order never ever order anything from noon .
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ID
#2895406 Review #2895406 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Request for return and submited 2 Items

I submited the return request last Friday 18.09.2021 but Til now delivery executive of noon not came and couple of time call customer care they delivery executive on the way they said but no body came

User's recommendation: No good item return service.

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ID
#2895386 Review #2895386 is a subjective opinion of poster.
Location
Jeddah, Mecca Region

National Day offer

Hi There are two days celebrating the National Day when we use Riyadh Bank Credit card. And when I used it on 22nd of September, I didn't get the 91 discount. Could you please explain to me what's wrong? My order ID NSAD900********
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ID
#2894831 Review #2894831 is a subjective opinion of poster.
Location
Dammam, Eastern Province

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We wat delivery today

Dear sir Date 18 we give order 2 pcs power bank for umrah travel tomorrow 23 we go for umrah.I want my order deliver today. Please today delivery my order because tomorrow we go for umrah, and we use power bank during travelling.

User's recommendation: Noon is excellent online shopping company.

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ID
#2894716 Review #2894716 is a subjective opinion of poster.
Location
Dammam, Eastern Province

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Return claim

Noon - Return claim
since 1 month I returned the item that was not opened because the item that was delivered was totally different from what I have ordered.
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ID
#2894578 Review #2894578 is a subjective opinion of poster.
Loss
$143
Preferred solution
Full refund

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No response

I had ordered a laptop and there was a fault in it. So I had returned it but they send it back saying we cannot return it. I asked the delivery person to cancel this order, so he took it back with him and said I will receive my payment in 3 days. But it's been 15 days I have neither received my money nor they are returning the laptop. And I have called them 6-7 times and each time they say to wait for 3 days and then nothing happens or keep me on hold and cut the call. This product was more than 2,000 AED. Which is a large amount. I'm very disappointed by their service.

User's recommendation: Please do not purchase expensive items.

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ID
#2892539 Review #2892539 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Missing parts

Noon - Missing parts
Noon - Missing parts
Noon - Missing parts
I cannot use my item becausenof missing parts, i hope they will norice my request and do somethng about it.

User's recommendation: Dont buy or check first.

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ID
#2890831 Review #2890831 is a subjective opinion of poster.
Location
Sharjah, Sharjah
New Reviewer

My parcel not deliver in time

The courier messages me i need to pick up my parcels, the problem is very far in my home i thought noon have delivery near in my house what happen to delivery fees it includes in the online purchases thanks i hope noon is looking for this matters thank you
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ID
#3005947 Review #3005947 is a subjective opinion of poster.

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Onder not yet deliver

I order six items on September 6, but I received only one; and still Im waiting for three items to deliver. I pay my order through visa credit,
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ID
#2887677 Review #2887677 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Order cancellation

Dear Noon Team I was trying to cancel my order # NSAD900******** since yesterday ,it's not cancelled and still showing shipped, please check and make it cancel the order and refund the amount to my account reason for cancelling uncooperative delivery agent..
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ID
#2887497 Review #2887497 is a subjective opinion of poster.
Location
Riyadh, Riyadh Region

Delayed delivery

Noon - Delayed delivery
Noon - Delayed delivery
2 calls asking the status but not delivered till today but they sent me email saying its already delivered .i havent received i m really hurt by this type of poor management n lack of communication.
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ID
#2887400 Review #2887400 is a subjective opinion of poster.
Location
Dubai, Dubai