Noon
Reviews and Complaints
Received order issue
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Verified Reviewer | Dubai, DubaiRefund of my order
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Verified ReviewerI received a counterfeit Samsung mobile
I ordered brand new Samsung Galaxy S22 Ultra Dual SIM Phantom Black 12GB RAM 512GB 5G - International Version . My order number is Item ID:NAEG300086****9-1 .
It was delivered the same day. One of the Items is fake, ( I received a counterfeit Samsung mobile ) we opened the box of the Samsung Galaxy S@@ Ultra, I bought for 2300.00aed, the phone inside is fake, its not Samsung, This item is not original Samsung , it is used and many defects . Behind sim inset lid is different color .Phone is black color and sim lid is light red , Samsung pen is no Samsung logo and botttom of s pen painted with red colour by human . it is made in Chinai am sure .
i already request for retun . My retrun number.
is RIAEG30073****
Created 16 Mar 2024
I can not express how disappointed I am to Noon due to this event, and I dont want to complain and escalate this to DED for my consumer protection rights, so hopefully they will settle my refund the soonest time, It just left me traumatized, as I bought it with my hard-earned money. I don't know if the seller sold a fake item, or somewhere on delivery it was replaced, I honestly don't know, I want my money back.
Preferred solution: Full refund
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Verified ReviewerDelayed delivery
Preferred solution: Deliver product or service ordered
User's recommendation: please be accurate in delivery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am not getting customer care on call
Preferred solution: My lat purchase invoice
User's recommendation: Very bad service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are charging me 15 aed from my account every month
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Abu Dhabi, Abu DhabiFradulent transaction on my credit card
User's recommendation: Not to link a card with the app
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need invoice
- Non
- Non
Preferred solution: I need invoice for the purchase
User's recommendation: I need invoice urgently
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Abu Dhabi, Abu DhabiCustomer service need More improvement
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel delivery
order no. 7441 (my mobile no: 0503984****)
1.
My delivery didnt come so i didnt eat lunch. Its very inconvenient.
2. the map pin location must be AUTOMATIC. NOT MANUAL..
How can a foreigner pin the location in the map? what if youre new to UAE. And besides im bad with map.
3. your website has a glitch.
the need help button did not have the |WAIITING FOR REFUND" button. So i was not able to ask for help immedIATELY. bESIDES, A CALL CENTER AGENT IS FASTER THAN CHATTING.
4. Escalation team acts very slow.
for a refund. You must always consider that the person complaining is so hungry because their order didnt arrive.
IN SHORT< very very inconvenient and website not working properly. I iwill never use this app again.
Compared to Talabat, never had problems like this. Always received order on time.ad appb
- No pros at all
- Very inconvenient website & slow escalation team
Preferred solution: Full refund
User's recommendation: inconvenient app
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMobile problem
Preferred solution: Full refund
User's recommendation: Please solve my problem.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOne item missing! Garnier skin cream missing
Preferred solution: Deliver product or service ordered
User's recommendation: I don’t recommend any one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake taranction my account
Preferred solution: Cancel the order which payment goes through my tabby account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Abu Dhabi, Abu DhabiI order 2 time same dressing coverd 2 time they canceled after 5 days later
User's recommendation: No I feel like this noon make me full
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNike vapor shoe not available
Preferred solution: nike vapor 15 club Fg/Mg
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