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Noon - Bad customer service
I had ordered in noon application and i was expecting the order to be delivered on 30 oct 2021 but noon faild to deliver it after all i have called to noon call center and inform that i need this order to be delivered today because i need to send some items to india as...
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ID
#3022652 Review #3022652 is a subjective opinion of poster.
Cons
  • Terrible delivery and useless customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Driver never called, order not received

Worst service ever. Never use noon.. 1st time I give it a chance although many have told me not to use it and it was the biggest mistake. Customer service was not helpful at all. NEVER USE NOON.

User's recommendation: NEVER USE NOON.

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ID
#3021201 Review #3021201 is a subjective opinion of poster.
Location
Dubai, Dubai
Cons
  • Terrible delivery and useless customer service
Loss
$1000
Preferred solution
Deliver product or service ordered

Delay of order

Noon - Delay of order
Pick up no. 105 - 067, need to deliver soon, am waiting I received some message, my order is waiting in Othaim samtha. My order should be delivered to samtha general hospital, not othaim I need fast delivery
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ID
#3012268 Review #3012268 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Order No- NAEDA005403****

Noon - Order No- NAEDA005403****
Wrong product delivered Please change as soon as possible I ordered wall light but I received only sticker Update on this as soon as possible
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ID
#3011938 Review #3011938 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi

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New Reviewer
Noon - A Very Disappointed Experience!!!!!
Noon - A Very Disappointed Experience!!!!!
This is my first time using your noon food service platform, and I was dissatisfied with the quality of service. I placed the order at 8:00 p.m. and waited an hour for it to be delivered. I did receive the missed calls, but I did call back. Due to his supervisor's...
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ID
#3011535 Review #3011535 is a subjective opinion of poster.
Loss
$24
Preferred solution
Full refund
New Reviewer

NOT DELIVER MY ITEM YET

I BUY Smartwatch ON 23RD AND MY DELIVERY DATE WAS 24RD BUT STILL I DO NOT RECEIVED MY ITEM. I TRAY TO CALL 2-3 TIMES I CA NOT CONNECT PLEASE DELIVER MY ITEM TODAY AS SOON AS POSSIBLE OR CANDEL MY ITEM AND GIVE MY MONEY BACK.THANK YOU
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ID
#3008894 Review #3008894 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

EXPECTING THE DELIVERY

Noon - EXPECTING THE DELIVERY
Noon - EXPECTING THE DELIVERY
Worse delivery experience, details are all mentioned contact number and address. Just suddenly receive messages that i requested to change the address??? Ghost!!! no one bothered to call the me at ! I was expecting my order just left me waited for long hours! Very low delivery service i called the guy and the rude guy just inform me he cant do anything! I was surprise how you deal with customers. This is the first time i ordered and turns to worst experience!

User's recommendation: Totally never recommend this i would sugest amazon.

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ID
#3008829 Review #3008829 is a subjective opinion of poster.
Location
Dubai, Dubai

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New Reviewer

To assess my phone conversation

I bought an item and paid with credit card and the amount is already deducted but i have not got any order number or confirmation . I got a message saying your cart looks empty

User's recommendation: Highly recommend.

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ID
#3005943 Review #3005943 is a subjective opinion of poster.
Location
Cairo, Cairo
New Reviewer

Refund my money

This is a wrong item I want to other one so please this order cancel and please refund my money thanks

User's recommendation: Refund my money......................................................................thanks.

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ID
#3005396 Review #3005396 is a subjective opinion of poster.
Location
Paris, Ile-De-France
Loss
$88
Preferred solution
Full refund
New Reviewer

Refund my money

I need 30oct to 3nov 2021 delivery I will go to india 4 November 2021 And I order wrong items so please bake my money

User's recommendation: Wrong order ................................................. ....thanks.

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ID
#3005287 Review #3005287 is a subjective opinion of poster.
Location
Paris, Ile-De-France
New Reviewer

REASON FOR DELIVERY CHARGE TO TIME NEED

MY PRODUACT DETAILS : NAEDA008130****-S2 THIS ITEM SAME TIME BOOKING NOW BUT DELIVERY:23/10/2021 DELIVER AND 24/10/2021 SHIPMENT CHAEGE ONE TIME INCULED RIGHT BUTT YOUR AGENT 2 ITME RECIVED WY PLZ CONT ME I HELP YOU MY CONT NO : 056264****
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ID
#3005078 Review #3005078 is a subjective opinion of poster.
Pros
  • Extra money
Cons
  • Return
Loss
$20
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Cancel/replacement of order

I want to cancel my order (NSADA004320****) and replace it with another item., I found better specs and more affordable by the price. Thank you
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ID
#3003496 Review #3003496 is a subjective opinion of poster.
Location
Taif, Mecca Region

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Verified Reviewer
New Reviewer
Dear Noon Team, Please note that I am a regular customer of noon and I always suggest noon to my colleagues too, for online shopping because of your great services. Please be informed that on October 22nd, 2021, I ordered some perfumes and different items, and I also...
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ID
#3002583 Review #3002583 is a subjective opinion of poster.
Pros
  • Fast delivery
Cons
  • Return
Preferred solution
Apology
New Reviewer

Accidentally purchase without putting the item

I accidentally tick purchase not knowing theres no item been put , please do a favour for me about this matter. Thanks and keepsafe.
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ID
#2998773 Review #2998773 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Damaged delivery

I don't like to waste my time... I called customers service at noon they will refund and reorder again for 10 days, .. I have no time...lesson to learn
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ID
#2997892 Review #2997892 is a subjective opinion of poster.
Location
Jeddah, Mecca Region